We're here for you · seller support, every day
Let's start a conversation.
Questions about onboarding, payouts, cross-border shipping, or a partnership? Pick the channel that fits — our seller success team replies within one business day.
Visit our office
Head Office
MoveOn Technologies
House 1020 (Lift 3), Road 9 Avenue 9,
Mirpur DOHS, Dhaka 1216
Email us
Customer Support
support@moveon.global
partners@moveon.global
Talk to us
Sales & Support
+880 9610 990 199
+880 1624 772 873 · WhatsApp
Office hours
Sun – Thu
9:00 AM – 6:00 PM (GMT+6)
Chat & email run 24/7
Around the world
Our offices.
A small, hands-on team across five time zones — so when sellers need us, someone's awake.
Global presence
5 offices · 180+ shipping destinations · 24 currencies
Office HQ
Dhaka
Guangzhou
New York
Sydney
Karachi
Shipping in 180+ countries Payouts in 24 currencies Local tax & duty in 42 markets
HQ
Dhaka
Bangladesh
House 1020 (Lift 3), Road 9 Avenue 9, Mirpur DOHS, Dhaka 1216
+880 9610 990 1995:12 PM
Guangzhou
China
Room 805, Yuexiu Plaza, 4 Zhongshan 5th Rd, Guangzhou 510030
+86 20 8765 43217:12 PM
New York
United States
228 Park Avenue South, PMB 47802, New York, NY 10003
+1 (332) 248 19906:12 AM
Sydney
Australia
Level 14, 1 Martin Place, Sydney NSW 2000
+61 2 8042 11999:12 PM
Karachi
Pakistan
Office 7B, Bahria Complex III, M.T. Khan Road, Karachi 74000
+92 21 3565 44004:12 PM
Before you write
Quick answers, before you ask.
Most contact-form questions are covered here. If yours isn't, of course — message us.
How fast will I get a reply?
Live chat replies in under 3 minutes during business hours. Email and form messages get a response within one business day — most are answered the same day. Verified sellers on a paid plan have access to priority support with sub-4-hour SLAs.
Which languages can I write in?
I have a partnership or media question — where should I write?
Can I visit your office?
I'm not a seller yet — should I still use this form?
How do I report a security issue or vulnerability?
Still stuck? Browse the help center or use the form above.